Payments

We've made it easy for you to perform secure ,reliable and fast payments

DISCLAIMER

Gem Schoolwear reserves the right to obtain validation of the User’s payment details before delivery of the Goods. Once payment has been made for an order, the order remains valid as an offer until Gem Schoolwear issues a Confirmation of Order or a notice revoking the Order as the case may be. All goods shall remain the sole property of Gem Schoolwear until payment has been effected in full by the User. Once payment has been effected a valid sale shall have been concluded encompassing an offer by Gem Schoolwear and acceptance by the User. Gem Schoolwear offers the following methods of payment in completion of your transaction:

PAYMENT VIA CREDIT AND DEBIT CARDS (PAYFAST)

Kindly ensure that your online banking has been activated. You may verify this with your banking provider. We accept Credit Card and Debit or Cheque card payment via Visa and MasterCard only. These transactions shall be secure by means of our designated service provider, who shall ensure that your information is kept secure, that the correct amounts are debited and that your information is not disclosed without authorization or leaked, changed or misused. Should you have any concerns related to your card payment you are to contact us immediately via our designated customer service channels below. The User warrants that he/she is in possession of sufficient funds to complete the transaction and shall be liable for any additional service charges should the transaction be rejected.

PAYMENT VIA ONLINE EFT METHOD (PAYFAST)

Kindly ensure that your online banking has been activated. You may verify this with your banking provider. Gem Schoolwear accepts instand EFT payment via Payfast. These transactions shall be secure by means of our designated service provider, who shall ensure that your information is kept secure, that the correct amounts are debited and that your information is not disclosed without authorization or leaked, changed or misused. Should you have any concerns related to your card payment you are to contact us immediately via our designated customer service channels below. The User warrants that he/she is in possession of sufficient funds to complete the transaction and shall be liable for any additional service charges should the transaction be rejected.

PAYMENT VIA ELECTRONIC FUNDS TRANSFER (E.F.T)

Gem Schoolwear shall accept payment of funds at its sole and exclusive discretion via electronic funds transfer which requires the User to transfer funds directly from his/her bank account into Gem Schoolwear’s account through electronic banking systems. If this method is available the User will be redirected to Gem Schoolwear's secure payment gateway and asked to required to select his/her bank. The details for the EFT payment will then be displayed, along with instructions regarding references and details of payment. All EFT payments shall require proof of payment to be sent to our designated EFT payments email address before the order is processed. Should the proof of payment not be received, Gem Schoolwear reserves the right to request same and/or within a reasonable time cancel the transaction. Gem Schoolwear reserves the right to charge any additional banking or service fees which may be incurred by means of this payment method.

EFT/CASH DEPOSIT PROCESS (SOUTH AFRICA ONLY)

Customer makes payment into the Gem Schoolwear bank account to the value of their order as provided below and sends proof of payment to gem@gemschoolwear.co.za with all there information. Funds take up to 7 working days to reflect . Reference on the bank deposit must be the order number. Gem Schoolwear cannot guarantee the availability of stock when transactions are done with Bank Deposit or Manual EFT Payment methods. Please ensure to add shipping charges when completing payment for delivery within South Africa. Please email proof of payment to gem@gemschoolwear.co.za.Any cancellation of orders or refunds done via Cash or EFT Direct Deposit will take 7-14 working days to reflect into bank your account.